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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Ungluing friction strips from Laptop
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10-15-2020 04:45 PM
I would like to know if the basic warranty to my laptop covers hardware like gluing back the rubber/friction strips underneath it, because they are starting to peel off the bottom of the laptop. Or how can I get it fixed/glued back by an authorized person by using my warranty?
Thank you.😊
10-16-2020 08:01 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help,
With the standard one-year limited warranty, you will be covered for repair or replacement of parts deemed defective. The warranty does not cover accidental damage, screen crack and liquid spillage. As we have limited support boundaries in the support community as of now. I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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