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‎08-01-2020 11:27 AM

HP Recommended
Product: HP Pavilion Notebook N5R26UA#ABA
Operating System: Microsoft Windows 10 (64-bit)

I cannot perform the Windows 10 update I get the message shown below. I cannot uninstall BIOS. Need help with that. Thank you!

 

Product and Number: HP Pavilion Notebook N5R26UA#ABA

 

Roangirl55_0-1596302747295.png

 

1 REPLY 1

‎08-04-2020 08:21 AM - edited ‎08-04-2020 08:24 AM

HP Recommended

@Roangirl55

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help,  

To get the answer to this question, firstly you need to install the BIOS before you can upgrade/update Windows 10 operating system. Refer to this Article from Microsoft: https://answers.microsoft.com/en-us/windows/forum/all/hp-pavilion-notebook-bios-needs-to-be-upgraded...

  • Note: even in picture it says BIOS needs to be upgraded before installing Windows 10. 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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