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HP Recommended
Pavilion DV7
Microsoft Windows 7 (64-bit)

Hello

 

I need Universal serial bus (USB) Controller driver for my pavilion dv7 notebook pc, windows 7 64 bit installed. I have installed all drivers but my laptop does not recognize usb flash drives. Thank you for any help.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Thanks for the info.

 

You need this USB 3 driver...

 

This package provides the Intel USB 3.0 Host Controller Driver for the supported notebook models and operating systems. The driver enables USB 3.0 devices.

 

https://ftp.hp.com/pub/softpaq/sp56001-56500/sp56164.exe

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

What is the full model number or product mumber of your notebook?

 

The product number can be found on the same label as the serial number.

 

Please do not post the serial number.

 

There are too many different USB drivers to just toss one out to you.

HP Recommended

Hi Paul

 

I get this info from hp support assistant:

 

Product name: HP Pavilion DV7 Notebook PC

Product Number: A5F92AV

 

 

HP Recommended

Hi:

 

Thanks for the info.

 

You need this USB 3 driver...

 

This package provides the Intel USB 3.0 Host Controller Driver for the supported notebook models and operating systems. The driver enables USB 3.0 devices.

 

https://ftp.hp.com/pub/softpaq/sp56001-56500/sp56164.exe

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