• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Notebook 17-y007no 17,3"
Microsoft Windows 10 (64-bit)

Hi, I bought a windows 10 notebook(Model:Y0B04EA) because there was no windows 7 version which I need for an older program to work correctly.

 

Now I have installed windows 7 in dual boot configuration and everything works fine except I have a few missing drivers in device manager which are hard to find: 

 

1: Universal serial bus (USB)controller

2: SM bus controller

 

Could you help me with these. 

 

-Pete

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

 

SM Bus Controller:

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=vc_141467_1

https://download.lenovo.com/consumer/desktop/h1100446.exe

 

 

ACPI\SMB0001

 

ftp://ftp.hp.com/pub/softpaq/sp65001-65500/sp65086 .exe

 

 

ACPI \ MSFT0101

https://support.microsoft.com/en-us/kb/2920188

 

475790_intl_x64_zip.zip 1501 KB

 

Regards.

☑ I do not work for HP, I volunteer.
☑ To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.
☑ I'm sorry but you do not answer questions privately.

View solution in original post

5 REPLIES 5
HP Recommended

HI.

 

AMD USB Filter Driver

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63782.exe

 

http://downloadmirror.intel.com/21129/eng/Intel(R)_USB_3.0_eXtensible_Host_Controller_Driver.zip

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=vc_176877_1

 

AMD USB 3.0 Driver

http://ftp.hp.com/pub/softpaq/sp61001-61500/sp61462.exe

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_139250_1

 

If it does not work enter the control panel, system, device manager, on the missing device right click, properties, details, copy and attach hardware IDs.

 

Regards.

☑ I do not work for HP, I volunteer.
☑ To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.
☑ I'm sorry but you do not answer questions privately.
HP Recommended

Hello Pete,

 

Please see this link : http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Universal-serial-bus-USB-Control...

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

HP Recommended

Thanks, 

 

Those got rid of one missing driver. 

I still have these:

 

SM Bus Controller:

PCI\VEN_1022&DEV_780B&SUBSYS_8224103C&REV_42
PCI\VEN_1022&DEV_780B&SUBSYS_8224103C
PCI\VEN_1022&DEV_780B&CC_0C0500
PCI\VEN_1022&DEV_780B&CC_0C05

 

Unknown device: 

ACPI\SMB0001
*SMB0001

 

Unknown device: 

ACPI\MSFT0101
*MSFT0101

 

Thanks again for your quick help!

 

-Pete

 

 

 

HP Recommended

 

SM Bus Controller:

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=vc_141467_1

https://download.lenovo.com/consumer/desktop/h1100446.exe

 

 

ACPI\SMB0001

 

ftp://ftp.hp.com/pub/softpaq/sp65001-65500/sp65086 .exe

 

 

ACPI \ MSFT0101

https://support.microsoft.com/en-us/kb/2920188

 

475790_intl_x64_zip.zip 1501 KB

 

Regards.

☑ I do not work for HP, I volunteer.
☑ To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.
☑ I'm sorry but you do not answer questions privately.
HP Recommended

Thank you for your help, these links did the job. 

 

-Pete

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.