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HP Recommended
HP Pavilion Notebook
Microsoft Windows 7 (64-bit)

Hardware Ids :

 

PCI\VEN_8086&DEV_9D2F&SUBSYS_8216103C&REV_21
PCI\VEN_8086&DEV_9D2F&SUBSYS_8216103C
PCI\VEN_8086&DEV_9D2F&CC_0C0330
PCI\VEN_8086&DEV_9D2F&CC_0C03

2 REPLIES 2
HP Recommended

That is the USB 3.0 Intel driver. 

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_132256_1

 

Above is a bit of a guess. Could be more sure if you provided your full model number. 

HP Recommended

Hi, @chhedavinod :

 

You need this USB3 driver...

 

This package contains the Intel USB 3.0 eXtensible Host Controller Driver for supported notebook models running a supported operating system. 

 

ftp://ftp.hp.com/pub/softpaq/sp77001-77500/sp77082.exe

 

Below is a partial copy and paste of the driver setup information file which shows support for the hardware ID you posted.

 

[Manufacturer]
Intel(R) Corporation = Intel, NTAMD64.6.1, NTAMD64.6.2

[Intel.NTAMD64.6.2]
 

[Intel]

 

%IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_A12F&REV_00
%IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_A12F&REV_10
%IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_A12F&REV_20
%IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_A12F&REV_30
%IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_A12F&REV_31
%IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_9D2F&REV_00
%IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_9D2F&REV_01
%IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_9D2F&REV_09
%IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_9D2F&REV_10
%IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_9D2F&REV_11
%IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_9D2F&REV_20
%IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_9D2F&REV_21

 

sp66211 does not contain driver support for the hardware ID you posted.

 

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