• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Touchsmart 17 e147ca
Microsoft Windows 10 (64-bit)

Hello to anyone that may be able to help out.

 

My issue is on a HP Pavilion Touchsmart 17 e147ca laptop. I have just recently done a clean install of Windows 10 Home 64-bit after having swapped out the old HDD due to failure and upgraded to a Samsung SSD.

 

My system runs fine in general, boots fast with the SSD and all.. but there is this one nagging "Unknown device" in the Device Manager that I cannot rectify. It reports as:

 

Unknown device on Microsoft ACPI-Compliant System (Code 28)  ACPI\ASD0001\2&DABA3FF&0 

 

Device instance path:  ACPI\ASD0001\2&DABA3FF&0 

Hardware ID paths: ACPI\VEN_ASD&DEV_0001
ACPI\ASD0001
*ASD0001

 

I'm not too sure which driver it may need and have looked through the support drivers for my particular model. Any idea?

2 REPLIES 2
HP Recommended

Hi,

 

Please try

 

   http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Missing-Unknown-device-Driver-A...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

 'Accept as Solution'

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.