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‎12-26-2025 06:41 AM - edited ‎12-26-2025 06:42 AM

HP Recommended

Happy birthday and happy holidays to everyone,
I'm writing to get support for my model 15-ac186nl notebook. After a clean install of Windows 11, I'm having a keyboard issue. Specifically, I can't use the quick command buttons, which can be activated via the "fn" key. The manufacturer usually releases a "driver," but I can't find anything for my model. Could someone point me to a solution to this problem?
Thank you

Ghasper
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1 REPLY 1

‎12-27-2025 09:46 AM

HP Recommended

Hey

 

Hope you are doing fine!

 

Thank you for visiting our English HP Support Community. It would be ideal if the post was in English so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.

 

We understand that English is not your primary language, so we advise you to use an online translator of your choice to post in the language of our Community.

 

Thank you for your understanding.

Regards

FriendlyMod
HP Community Moderator
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