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HP OmniBook 7 17.3 inch Laptop Next Gen AI PC 17-dc0000 IDS Base Model
Microsoft Windows 11

Sorry, I thought this message was to support to take care of my return or exchange. Not sure how to delete it here.

===================================

I just got this new laptop.

 

Apparently, the Power Button on my new laptop prevents it from being a PgDn key that I need for using Excel:

Re: Laptop Need PgUp & PgDn keys with Num Lock on; Can't Map Power Button to PgDn

 

Please let me know if I can get the keyboard replaced or if there's another laptop you offer with the traditional keys so I can return and/or exchange this one for it. Thanks.

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