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‎08-14-2021 08:14 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

My up arrow key is not physically stuck, but my laptop is acting like it is. This makes it impossible to type or select anything. Clicking things also doesn't work. I'm not using an external keyboard. It's an issue with the built-in keyboard. I CANNOT TYPE OR SELECT ANYTHING.

Category:
2 REPLIES 2

‎08-14-2021 08:25 PM

HP Recommended

This only happens on the windows screens and things like file explorer and the microsoft store. Other things like steam are completely fine.

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‎08-17-2021 11:42 AM

HP Recommended

@Daisyy

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help,

I understand that your HP notebook keyboard keys are not working correctly. To provide an accurate resolution, I need a few more details:

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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