Update Error Code

[Betsyface]

Im getting an Update Failed error code 

Offcie XP Service Pack 3-error 0x80096004

Can this be fixed?

"What a Great Community ! Thank You ALL for your asistance I would be LOST with out ALL of YOU" ❤️

[Jeet_singh · Accepted solution]

@Betsyface,

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. I see from your post that you are having issues related to update. Don't worry we'll work together to help you find a solution.

To provide you with an accurate solution, I'll need a few more details:

Have you recently made software or hardware changes on the PC before the issue started?

Have you tried to use update troubleshooter to help you fix the issue.

In the meantime, let's try these steps here: 

1. Press windows + x key.

2. Go to control panel.

3. Select programs and features.

4. Check for previously installed updates.

If you find any Office xp files. You can delete them completely from your system.

If you are still having issues installing the Windows updates, go to the Microsoft website and use the Windows Update troubleshooter.

Then, restart the computer and run Windows Update again.

Windows 10 update troubleshooter (in English)

Could you please respond to this post with the results of the troubleshooting as this will help me with next course of action.

Eagerly waiting for your response!

Let me know if those steps worked for you.

If they did, that’s awesome!

Give us some reinforcement by clicking the solution and kudos buttons,

That’ll help us and others see that we’ve got the answers!

Good Luck

[Betsyface]

Updating with Troubleshooter help and fixed my issue Thnak You

[Jeet_singh]

@Betsyface,

Thank you for the update,
I appreciate your time and efforts, 

I'm glad I could contribute towards resolving the issue and finding the solution you were looking for.
Thanks for taking the time to let the community know about the solution.

You've been great to work with and it has been a genuine pleasure interacting with you.
I hope both you and your product works great and remain healthy for a long time 😉 

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.
And mark my public post as Accepted Solution to help others find a similar solution as you have.

Take care now and do have a fabulous week ahead. 🙂
Regards,