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- Update TPM on Spectre x360 13-4040nd

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04-28-2018 01:17 PM
Does anyone know how to update the TPM on HP Spectre x360 13-4040nd?
It seems there is no update available from HP: see https://support.hp.com/us-en/document/c05792935
Device Manager shows Trusted Platform Module 1.2.
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04-29-2018 02:39 AM - edited 04-29-2018 05:12 AM
Thanks!
The link on the page you mentioned redirects to the general support page.
I found a more recent version of the HP TM Configuration Utility at https://support.hp.com/lv-en/document/c05381064
However, running this utility leads to the error message that my device is not supported.
My TPM version is 4.40. It seems that sp82133.exe from https://support.hp.com/us-en/document/c05792935 will be the proper update utility. Problem is that I need to take ownership first. Not sure how to that.
I have cleared TPM using Microsoft tpm.msc. I can't find a way to set the owner's password or to initialize TPM. I am running Windows 10 64bit version 1803.
Managed to update TPM to 4.43 using sp82133.exe.
First had to set registry key HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\TPM\OSManagedAuthLevel from 2 (Delegated) to 4 (Full).
Remaining question should and can the TPM be updated to 2.0? SLB9660 module in Spectre x360 13-4040nd seems not be able to switch to 2.0.
04-28-2018 03:41 PM
Please try
Please READ carefully before proceed.
Regards.
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04-29-2018 02:39 AM - edited 04-29-2018 05:12 AM
Thanks!
The link on the page you mentioned redirects to the general support page.
I found a more recent version of the HP TM Configuration Utility at https://support.hp.com/lv-en/document/c05381064
However, running this utility leads to the error message that my device is not supported.
My TPM version is 4.40. It seems that sp82133.exe from https://support.hp.com/us-en/document/c05792935 will be the proper update utility. Problem is that I need to take ownership first. Not sure how to that.
I have cleared TPM using Microsoft tpm.msc. I can't find a way to set the owner's password or to initialize TPM. I am running Windows 10 64bit version 1803.
Managed to update TPM to 4.43 using sp82133.exe.
First had to set registry key HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\TPM\OSManagedAuthLevel from 2 (Delegated) to 4 (Full).
Remaining question should and can the TPM be updated to 2.0? SLB9660 module in Spectre x360 13-4040nd seems not be able to switch to 2.0.
05-12-2018 03:13 AM - edited 05-12-2018 03:16 AM
I have the same problem with my machine since upgrding to to v1803.
I get notification in Windows defender for a security problem.
updated my BIOS to the latest version - F.50 using sp86795.exe from https://support.hp.com/us-en/document/c05869091
At first I tried to clear/reset the TPM from the BIOS and it didn't work still got the same notification.
The I tried from Windows (my sequence marked in red)
and it didn't solve the problem too...
Any suggestions ???
Thanks