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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Update Wifi adapter to AC

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07-27-2019 10:08 AM
Hi;
Solved! Go to Solution.
Accepted Solutions
07-27-2019 10:16 AM
Hi:
You can't use that wifi adapter in your model.
It is only for models that have a certain hardware setup that allows for the use of that card.
It's a strange configuration. You can look up the details on the Intel website.
https://www.intel.com/content/www/us/en/wireless-products/dual-band-wireless-ac-9461-brief.html
You need this one...which should work just fine...
Realtek RTL8821CE 802.11 ac 1×1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) L17365-005
The only place I have been able to find this card is on eBay because the HP parts store has them on back order.
https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15
07-27-2019 10:16 AM
Hi:
You can't use that wifi adapter in your model.
It is only for models that have a certain hardware setup that allows for the use of that card.
It's a strange configuration. You can look up the details on the Intel website.
https://www.intel.com/content/www/us/en/wireless-products/dual-band-wireless-ac-9461-brief.html
You need this one...which should work just fine...
Realtek RTL8821CE 802.11 ac 1×1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) L17365-005
The only place I have been able to find this card is on eBay because the HP parts store has them on back order.
https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15
07-27-2019 11:14 AM - edited 07-27-2019 11:17 AM
I agree that you did the right thing, but apparently that card can only be used as a replacement if the notebook originally came with that card.
The 8821CE will work in any notebook with an M.2 wifi slot. It is not a CRF module like the Intel 9461 is.
All that 8821CE is, is the AC equivalent of the 8723DE card you removed
As I wrote previously...It is the only one that will work.
07-27-2019 11:33 AM
You're very welcome.
Please post back and let us know how your wifi card upgrade went with the 8821CE.
I don't see the latest drivers for it on your notebook's support page, so here they are...
Wifi: 2024.0.8.107/2024.0.4.108 Jun 5, 2019
https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96885.exe
Bluetooth: 1.6.1015.3008 Jun 11, 2019