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‎12-17-2025 03:18 AM

HP Recommended

Hello,

when I try to update Win 11 from 23H2 to 24H2 (or 25H2) I always get Error 0xC1900101 - 0x40017, installation failed in the SECOND_BOOT phase. 23H2 is uptodate and also the drivers are uptodate. Any solution ?

Many thanks

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4 REPLIES 4

‎12-17-2025 03:31 AM

HP Recommended

This error is commonly linked to a driver issue. Try unplugging all external devices and temporarily disabling any third-party antivirus. Make sure your BIOS and chipset drivers are updated from the manufacturer’s website. You can also try upgrading using the Media Creation Tool or an ISO instead of Windows Update. If it still fails, checking the setup logs can help identify the problematic driver.

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‎12-17-2025 04:14 AM

HP Recommended

I tried all that , no success. How can I check the setup logs ?

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‎12-17-2025 08:09 AM

HP Recommended

Update by running setup.exe from the Windows ISO, I did it that way and it worked.

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‎12-17-2025 10:25 AM

HP Recommended

Thanks for your reply. I tried this before but update still failed.

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