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‎05-29-2018 06:04 PM

HP Recommended
Product: HP Split 13-g210dx x2
Operating System: Microsoft Windows 10 (64-bit)

Following the latest Windows 10 security update, Windows defender informs my system requires a TPM firmware update on this page of instructions:

 

https://support.microsoft.com/en-us/help/4096377/windows-10-update-security-processor-tpm-firmware#f...

 

"If your device is not from Microsoft, locate the manufacturer of your device in the following table, select the corresponding link, and apply the firmware update they provide."

It points to:

 

https://support.hp.com/us-en/document/c05792935

 

That HP Support page lists many models, none of which are a SPLIT. 

A search of all updates and drivers for my unit serial number do not show any TPM firmware updates. 

 

How am I to proceed? 

Thank you!

1 person had the same question
1 REPLY 1

‎05-30-2018 02:43 PM

HP Recommended

@TomorThomas

 

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

 

I have gone through your Post and I have put your case across to the concerned team for this issue and they will get back to you within 3 - 4 business days

 

Thank you.

KrazyToad
I Am An HP Employee

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