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HP Recommended

Cannot burn blank RW DVD; since upgrading to WINDOWS 11
the DVD will not burn and error says to check drivers

 

System information:

OS Name Microsoft Windows 11 Home
Version 10.0.22621 Build 22621
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-KFPSQ6L
System Manufacturer HP
System Model HP Pavilion Desktop 595-p0xxx
System Type x64-based PC
System SKU 3LA57AA#ABA
Processor Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz, 2808 Mhz, 6 Core(s), 6 Logical Processor(s)
BIOS Version/Date AMI F.12, 8/2/2018


Drive details:
Drive F:
Description CD-ROM Drive
Media Loaded No
Media Type DVD Writer
Name hp PLDS DVDRW DU8AESH
Manufacturer (Standard CD-ROM drives)
Status OK
Transfer Rate -1.00 kbytes/sec
SCSI Target ID 0
PNP Device ID SCSI\CDROM&VEN_HP_PLDS&PROD_DVDRW__DU8AESH\4&F579301&0&020000
Driver C:\WINDOWS\SYSTEM32\DRIVERS\CDROM.SYS (10.0.22621.1, 200.00 KB (204,800 bytes), 5/7/2022 12:19 AM)

 

1 REPLY 1
HP Recommended

@jbcowan,

 

Welcome to our HP User Forum!

 

Please take a look at this link and see if this can resolve your issue: https://www.winxdvd.com/dvd-author/how-to-burn-dvd-on-windows-11.htm.

 

Kind regards,

 

NonSequitur777


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