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‎06-19-2020 10:20 AM

HP Recommended
Product: Laptop HP Pavilion g6-2349sr
Operating System: Microsoft Windows 10 (64-bit)

I have Laptop HP Pavilion g6-2349s. I want to update BIOS on motherboard 184A. From F.26 to F.2A. I had download from official HP site on the page with my product for Windows 8 x64 version, because it`s has no for Windows 10. After unpacking - InsydeFlash show "IHISI: Get platform info fail in SMI!!". So i just moved all unpacked files to the USB FLash, turned off laptop, entered to the "HP PC Hardware Diagnostics UEFI" - "Firmware Management" - founded "01847F2A.bin" and tryed to update BIOS. But appeared inscription  "The selected BIOS image was not available. You may select an alternate image file, or cancel the update.". Please, help me to resolve this problem. Thank You.

1 REPLY 1

‎06-24-2020 02:29 PM

HP Recommended

@Artist626 I'm afraid you cannot install a BIOS update for Win8 on a device that has Windows 10, that said, is there any specific reason you wish to upgrade the BIOS, as most bios updates are only installed to resolve certain issues, perhaps, we can work on resolving those issues in alternate methods!

 

P.S: Welcome to HP Community 😉

 

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Riddle_Decipher
I am an HP Employee

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