• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎06-10-2023 12:30 AM

HP Recommended
Product: HP Notebook - 15-bw032wm

Hi! I am having a trouble while trying to replace my HDD with an SSD

The problem is that when I connect the SSD my laptop just don't recognize it at all. I tought that it might be because I didn't updated the BIOS (the version I have right now is the F.11 Rev.A), but while a really long test and fail trying to updating it trough HP Hardware Diagnostics UEFI and then from an USB, it just don't finish to update or either when I try to update it with my HDD connected it just doesn't work. I tried a lot to achive to update it but couldn't. So I researched a lot and when I got tired of trying all these things I found out that some people seem to have really huge problems when updating the BIOS to the F.51 Rev.A version and later.

After this really long and probably unnecesary explaination of this whole frustating process, I need to ask for help because I don't know what to do.

Do I keep trying to progressively update the BIOS from the older versions and on to see if it works?

Did I purchased the wrong SSD?

 

Please someone help me, I have been trough so much lmao 😂. At one point my laptop didn't wanted to boot at all because the BIOS update got interrupted by itself and fortunetely I found a very (very) tricky way to go back to the older version.

 

SSD Information:

- Crucial BX500

- SATA III

- 2.5 "

- You can find it on Crucial's web here: SSD Crucial BX500 500 GB 3D NAND SATA 2,5 pulgadas | CT500BX500SSD1 | Crucial ES

 

I have an HP 15-bw032wm

 

I would be really thankful for any help! 😊

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.