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- Re: Upgrade RAM
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09-08-2021 06:49 AM
Bought this desktop all in one with16 gig ram. Booklet says it can go up to 32. No one at HP seems to know. Will it or wont it?
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09-08-2021 07:40 AM - edited 09-08-2021 07:40 AM
Hi:
The product specs for your PC indicate the max memory is 2 x 8 GB (found under the motherboard specs link).
HP Pavilion All-in-One - 27-d0072 Product Specifications | HP® Customer Support
If you have read someplace that you can install 2 x 16 GB of memory, you can do this to confirm...
1. In the search box, search for cmd and click Run as administrator. This will open the command prompt.
2. Once command prompt is opened, type wmic memphysical get maxcapacity and hit enter. There, it will show the maximum RAM capacity your PC's motherboard can support.
The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.
If the report shows you can install 2 x 16 GB of memory, this memory should work in your model...
Crucial 32GB Kit (2 x 16GB) DDR4-3200 SODIMM | CT2K16G4SFRA32A | Crucial.com
09-10-2021 07:06 AM
Hi:
I believe that this is the service manual for your model PC...
Upgrading and Servicing Guide (EMEA with shipping label) (hp.com)
You can also see if this video helps. It is for a different model series, it kind of looks the same
There isn't a video for yours.
09-10-2021 08:15 AM
Well I worked with these types several years now. You need a good set of plastic priers, guitar picks also work well, and a lot of patience. Never use force as things snap easily resulting in ill fitting casings or worse.
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