• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

Hi All,

 

Please can you advise if the beneath laptop can be upgraded to 16GB of RAM?

 

If so, what will the cost implications be?

 

 

 

HP Laptop.PNG

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Since that model notebook has an Intel core processor, it has two memory slots and can support 2 x 8 GB of memory.

 

HP only has the maintenance and service guide for the older 15-dw0xxx model series on your notebook's support page but the manual should be of help to you for taking the notebook apart to upgrade the memory.

 

HP Laptop PC 15-dw3000 Manuals | HP® Customer Support

 

Your notebook uses DDR4-2666 MHz memory, but DDR4-3200 memory will also work and will automatically bridge to 2666 MHz.

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Since that model notebook has an Intel core processor, it has two memory slots and can support 2 x 8 GB of memory.

 

HP only has the maintenance and service guide for the older 15-dw0xxx model series on your notebook's support page but the manual should be of help to you for taking the notebook apart to upgrade the memory.

 

HP Laptop PC 15-dw3000 Manuals | HP® Customer Support

 

Your notebook uses DDR4-2666 MHz memory, but DDR4-3200 memory will also work and will automatically bridge to 2666 MHz.

HP Recommended

Hi Paul,

 

Thank you for the feedback. My laptop is arriving today, please advise if I am able to upgrade to 2* 16GB of memory?

HP Recommended

You're very welcome.

 

After you get the notebook, run this command and it will indicate if your notebook supports 2 x 16 GB of memory:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.