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05-14-2020 07:52 AM
My laptop spec is down below I want to upgrade my laptop is it possible ?
Laptop model : HP Notebook - 15-ac049ne (ENERGY STAR)
Processor : Intel(R) Core(TM) i7-5500U CPU @2.40GHz
RAM : 6 GB
OS. Windows 10 Home
GPU 0 : Intel HD Graphics 5500
GPU 1 : AMD RADEON R5 M330
Some game is slow..... Tell me is it possible to up grade my laptop. ?
05-23-2020 01:14 PM
@Sachin777 Welcome to HP Community!
I understand that you would like to upgrade the laptop.
This model is not a games laptop. HP has a separate games laptop.
I have checked the manual and your Supports up to 8 GB of system RAM in the following conƭgurations
● 8192-MB total system memory (8192×1) or (4096×2)
● 6144-MB total system memory (4096×1) + (2048×1)
● 4096-MB total system memory (4096×1) or (2048×2)
● 2048-MB total system memory (2048×1)
However, please perform the below steps and check.
Try updating the computer, this will install the latest updates -
Step 1 Windows Updates -
1) In the search box, type, and open Windows Updates.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
Step 2 Install updates using HP Support Assistant
- In the search box, type, and open HP Support Assistant.
- Check for updates.
- If the updates are available, click on install and restart the computer.
Note: If you do not have HP Support Assistant installed, Click here to download the same.
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