Upgrade HP 17-cn1053cl With Windows 11 To SSD

[WilburMcgoo]

I'm trying to upgrade an HP Notebook 17-cn1053cl (Product Number 4S324UA#ABA) with a solid state drive.  It has a 5400 spindle drive and is really slow.  This is something I've done many times before, so I'm comfortable doing it.  However, each of 3 SSD's are not recognized by the computer.  They don't show up in the BIOS.  And on a fresh load of Windows, they don't appear on the list of target drives during the installation.  The original works fine time and again.  All 3 of the SSD's work properly in another computer or external enclosure.  Is there something about these newer machines that needs to be adjusted to put in a new hard drive?  Maybe a new security feature that needs to be adjusted in the BIOS?  Maybe a BIOS update?  The BIOS Revision is F.11 if that helps.  The Firmware Revision Serial Number is [Personal Information Removed].

Thanks in advance for anything that might help,

Wilbur

[Paul_Tikkanen · Accepted solution]

Hi:

What typr of SSD are you trying to install?

Your notebook's M.2 slot supports NVMe SSD's.

SATA M2 SSD's are not supported, according to chapter 1 of the service manual.

Maintenance and Service Guide (hp.com)

Windows cannot find the drive on PC's with the Intel 11th gen core processors unless you install the correct storage controller driver.

See the info at the link below.

https://support.hp.com/us-en/product/hp-15-f2000-laptop-pc-series/35900344/model/35900346/document/c...

Here is the link to the driver you need...

This package contains the Intel Rapid Storage Technology Driver for the supported notebook models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing.

https://ftp.hp.com/pub/softpaq/sp111501-112000/sp111776.exe

There is one thing wrong in that document, and that is where HP tells you to right click on the Intel driver file and select Extract to

When I ran through the steps, I don't get an Extract to option when I right click on the file.

So, if you have the same issue, download and install the free 7-zip file utility from the link below.

The 1st file at the top of the page is for 64 bit.

7-Zip (7-zip.org)

Then you can right click on the exe file, select 7-Zip from the menu, and select Extract to: and let it extract the file into its folder name (sp111776), and copy that folder to your USB flash drive, and continue with the instructions.

[WilburMcgoo]

Thanks for the info.  That worked.  And it reminded me how old I'm getting.  This is what we used to have to do with Windows NT when installing a SCSI drive.  I took it for granted that Microsoft would pre-load every conceivable controller driver for SATA or NVMe drives for Windows 11 because they had become so common by the time of it's release.

Thanks again,

Wilbur

[Paul_Tikkanen]

You're very welcome, Wilbur.

The 2.5" SSD in place of the hard drive should have worked fine, as long as you installed the storage controller drivers using the info I posted.