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HP Recommended
HP G72-227WM
Microsoft Windows 7 (64-bit)

I am wondering if it it possible to upgrade a HP G72-227WM to Windows 10?  Right now, it has Windows 7 and that is nearing it end of life.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Your laptop is "senior"...it has the Intel 4500HD video which does not have a Windows 10 driver. 

 

Windows 7 will be supported until 2020. You will be much happier keeping Windows 7. Make sure you do a system backup with a system image and make a recovery disk from the HP Backup and Restore as you cannot easily find installation media any more for Windows 7. 

View solution in original post

2 REPLIES 2
HP Recommended

Your laptop is "senior"...it has the Intel 4500HD video which does not have a Windows 10 driver. 

 

Windows 7 will be supported until 2020. You will be much happier keeping Windows 7. Make sure you do a system backup with a system image and make a recovery disk from the HP Backup and Restore as you cannot easily find installation media any more for Windows 7. 

HP Recommended

The graphics drivers that get installed during Windows 10 upgrade do not support, for example, switchable graphics feature (on older laptops like G72) . HDMI no longer works. As recommended on forums - to fix HDMI you can install AMD_UnifL/Catalyst_16.2.1_UnifL_v1.0.exe drivers like I did.

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