Upgrade RAM Hp pavilion 15-eg

[Mordvinoff]

Hi!

Help me Please.

I just bought a HP Pavilion Laptop PC 15-eg2015ci with 8GB RAM (It has 2 4GB slots), the system board is 89F6 42.11, BIOS F.14.

I wanted to know if it is possible to upgrade the RAM to 32 in the future, I can't find anything about it in the specifications and in the guide. thank you very much

[iomare]

Hi,

The notebook supports max 64GB of DDR4 3200 MHz RAM 

Even is service manual mentions 16GB

On page 38 of service manual you can see the the steps to upgrade RAM

https://h10032.www1.hp.com/ctg/Manual/c08101867.pdf

Example of compatible RAM

https://www.crucial.com/compatible-upgrade-for/hp---compaq/pavilion-15-eg2000

Hope it helps,

David

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[Mordvinoff]

Laptop won't start after installing 32GB kingston RAM (16 + 16 GB)The laptop does not start after installing 32GB of kingston RAM (16 + 16 GB). Why might this be? 

[Mordvinoff]

Kingston SODIMM DDR4 16Gb 3200MHz PC4-25600

[Mordvinoff]

Laptop won't start after installing 32GB kingston RAM (16 + 16 GB)The laptop does not start after installing 32GB of kingston RAM (16 + 16 GB). Why might this be?

Kingston SODIMM DDR4 16Gb 3200MHz PC4-25600

[iomare]

I guess the RAM could not be compatible.

when you remove and place old RAM everything works?

what is the model of the RAM?

You can also see the amount of RAM the motherboard supports (explained by @Paul_Tikkanen in his posts 😀 )

type cmd in search and open as administrator 

type wmic memphysical get maxcapacityEx 

divide the number by 1048576 to get the solution in GB

Hope it helps,

David

[Mordvinoff]

After installing the old memory, the laptop starts without any problems.

Kingston SODIMM DDR4 16Gb 3200MHz PC4-25600