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- Upgrade RAM for HP Envy 15m-bq121dx

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07-08-2020 12:15 PM
I want to upgrade RAM of my HP Envy 15m-bq121dx. From what I can find on the internet, my laptop can support max 16 GB of memory.
1. Can someone suggest whether I can add 16gb x1 or 8GBx2 in my laptop?
2. Is there any specific requirement for compatible RAM e.g 2400 Mhz frequency that I must consider?
3. Can anyone please suggest any compatible RAM available in India that I can add to my laptop?
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Accepted Solutions
07-08-2020 01:07 PM
Its specs
https://support.hp.com/au-en/document/c05844527
which does not help at all.
A1. Yes, it supports 16GB max.
A2. You have to use 2x8GB
A3. You can use following compatible RAM
https://www.crucial.com/memory/ddr4/ct2k8g4sfs824a/ct11971756
https://www.crucial.com/memory/ddr4/ct2k8g4sfs8266/ct11971767 will run at 2400MHz
A4. As A3 above
Regards.
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07-08-2020 01:07 PM
Its specs
https://support.hp.com/au-en/document/c05844527
which does not help at all.
A1. Yes, it supports 16GB max.
A2. You have to use 2x8GB
A3. You can use following compatible RAM
https://www.crucial.com/memory/ddr4/ct2k8g4sfs824a/ct11971756
https://www.crucial.com/memory/ddr4/ct2k8g4sfs8266/ct11971767 will run at 2400MHz
A4. As A3 above
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.