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‎03-13-2019 09:47 AM

HP Recommended
Product: OMEN 15-dc0013nq
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I want to upgrade my RAM memory. I have 6 GB RAM and my laptop has 2 slots and I want to buy another 6 GB RAM to put it in the second slot.

I want to know which type (model) of RAM memory should I buy?

And if you can respond me, I want to know where do I need to go to install my RAM memory into my laptop?

Thank you! :OpenSmile:

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-15-2019 03:00 AM

HP Recommended

Hi,

No, it will not void the warranty as in Omen product upgrade of RAM and drives is customer replaceable and upgradable. So, no problem.

 

Hope it helps,

David

 

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3 REPLIES 3

‎03-13-2019 11:01 AM

HP Recommended

Hi,

Your PC supports max 32GB of DDR4 2666Mhz RAM (2x16GB)

I believe you have 8GB at the moment and you want to add another 8GB  (not 6GB)

spec page:

https://support.hp.com/us-en/product/omen-by-hp-15-dc0000-laptop-pc/20329817/model/22665910/document...

 

You can purchase RAM from your preferred brand such as Crucial, Samsung...

Example:

https://www.crucial.com/usa/en/compatible-upgrade-for/HP-Compaq/hp-omen-15-dc0013nq#MEMORYFilters

 

On page 41 of service manual you can see how to install the RAM:

http://h10032.www1.hp.com/ctg/Manual/c06034959

 

Hope it helps,

David

 

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‎03-14-2019 07:33 AM

HP Recommended

If I install the memory by myself, I won't lose the guarantee? 

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‎03-15-2019 03:00 AM

HP Recommended

Hi,

No, it will not void the warranty as in Omen product upgrade of RAM and drives is customer replaceable and upgradable. So, no problem.

 

Hope it helps,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

Was this reply helpful? Yes No
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