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I’m wanting to upgrade from 8 GB of Installed Physical Memory RAM 32 GB of RAM. Is this even possible? I need more Ram in order to run Davinci Resolve video editing software. What are my options besides purchasing a whole new laptop or desktop?

 

Any and all recommendations are greatly appreciated, thank you!

B.A.R
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The Crucial memory report indicates that the notebook will support 2 x 32 GB of memory.

 

HP HP 14-dq1033cl | Memory RAM & SSD Upgrades | Crucial.com

 

That's a bit much and is probably not necessary.

 

You can run this command to see if it is possible to install 2 x 16 GB of memory in your notebook:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

HP only has the service manual for the original 14-dq0xxx model series available.

 

Maintenance and Service Guide HP 14 Laptop PC

View solution in original post

3 REPLIES 3
HP Recommended

The Crucial memory report indicates that the notebook will support 2 x 32 GB of memory.

 

HP HP 14-dq1033cl | Memory RAM & SSD Upgrades | Crucial.com

 

That's a bit much and is probably not necessary.

 

You can run this command to see if it is possible to install 2 x 16 GB of memory in your notebook:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

HP only has the service manual for the original 14-dq0xxx model series available.

 

Maintenance and Service Guide HP 14 Laptop PC

HP Recommended

Thank you so much! I did all the steps you recommended, and the calculation came out to be 32. So, would I remove the 8 GB of ram I currently have before adding the two new 16 GB of Ram? And if you could leave a link to where I can purchase the new compatible ram that would be amazing! Thank you again for all the help!

B.A.R
HP Recommended

You're very welcome.

 

Yes, that is correct.

 

Remove the 8 GB of memory and install 2 x 16 GB of memory.

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