• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP 14-dq1033cl
Microsoft Windows 10 (64-bit)

I would like to upgrade my laptop HP 14-dq1033cl with a bigger SSA and more memory. 

 

What is the maximum memory and SSA that can be added?

 

Thanks in advance!

 

Sebastián.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

what is an SSA? You mean SSD?

 

The Service Manual:

 

Manual 

 

says 16 gb is the max RAM but 32 gigs i.e. a pair of 16 gig DDR4-2666 modules bridging to DDR4-2400 speed will work. 

 

If you did mean SSD there is no max....limit is only what you can buy and 2 TBs are commonly found in the market. Uses M.2 SATA SSD. 

View solution in original post

3 REPLIES 3
HP Recommended

what is an SSA? You mean SSD?

 

The Service Manual:

 

Manual 

 

says 16 gb is the max RAM but 32 gigs i.e. a pair of 16 gig DDR4-2666 modules bridging to DDR4-2400 speed will work. 

 

If you did mean SSD there is no max....limit is only what you can buy and 2 TBs are commonly found in the market. Uses M.2 SATA SSD. 

HP Recommended

Can not be used a pair of 16 gigs DDR4-3200 module?

 

I thought that a pair of 16 gig DDR4-2666 modules will work at 2666 mhz.

HP Recommended

DDR4-2400 dual-channel support (DDR4-3200 bridge to 2666, DDR4-2666 downgrade to DDR4-2400

 

That is a quote from the Manual which I read as DDR4-3200 will run at -2666 but not dual channel. DDR4-2666 will run at -2400 in dual channel. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.