-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Upgrade SSD and RAM on a Ultrabook Spectre 13 3010 Produktnu...

Create an account on the HP Community to personalize your profile and ask a question
01-06-2020 11:10 AM
Hi.
Isn´t there a german community out there also?
I own above Ultrabook with an 8 GB DDR3L SDRAM and a 256GB SSD.
I would like to know if anyone knows a support in Nürnberg, Germany to upgrade both (to 16GB RAM and a 1TB SSD), or if anyone could tell me where and what to buy exactly in case the change is to do for me also.
Thx
Mike
01-06-2020 12:39 PM
Hi @MlCHA ,
the German community had been closed on Dec. 9th, and completely erased on Dec, 13th.
I am sure you will find an adequate PC service in Nuremberg. Unfortunately, I do not know of such a service either in Nuremberg or in Fürth, as I live several hundred kilometres away.
But maybe a look at the Maintenance and Service Guide will help you. Since the RAM is soldered in the mainboard, it can’t be upgraded. Regarding the SSD you can look to pages 30-31, but it has a rather odd Drive Form Factor: M.2/2242. Even Crucial does not have an update for that.
I‘m sorry.
Uli
*** Please mark Accept As Solution if my post solved your problem ***
I am a volunteer and I do not work for, nor represent, HP!
01-06-2020 12:39 PM
Your machine is an HP Spectre 13-3010eg Ultrabook , its specs
https://support.hp.com/us-en/product/hp-spectre-13-3000-ultrabook/5401166/document/c04026745
Its manual
http://h10032.www1.hp.com/ctg/Manual/c04055643.pdf
1. RAM: it has onboard RAM (means RAM is soldered to the system board) and 8GB is the max number, you can't upgrade.
2. Storage: It uses mSATA SSD and you can replace it with a larger (capacity) mSATA SSD. For example
https://www.samsung.com/au/memory-storage/860-evo-sata-3-msata-ssd/MZ-M6E1T0BW/
>>>> anyone knows a support in Nürnberg, Germany
With manual you can do it yourself But if you wish, please contact HP in your country
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
01-06-2020 12:58 PM - edited 01-06-2020 01:16 PM
Hi Uli. Thx alot for the guide. Lets forget the RAM, but concerning your guide it looks as if I could at least go for spare part no. 744380-001, a 512GB SSD. That would be an option. And it looks as if I could work on all that by myself. Thx.
Edit: I am a bit confused that your M.2/2242 shows a three-parted SSD concerning the contacts, while the other tip leads to another formfactor (two-parted).
01-06-2020 01:00 PM - edited 01-06-2020 01:12 PM
Hi banhien. Also very helpful. Tried to find these infos via the HP support guide onboard, but did not get the clou.
Concerning the SSD I´ll take a look at your links.
Have a great evening, guys
Edit: Your links offers a 1TB SSD, that would be even more perfect. Thx again
Edit 2: Is there a reason why the maintanace guide only shows a 512GB SSD as a spare.
Can it be the size is limited?
01-07-2020 02:44 AM - edited 01-07-2020 09:05 AM
---deleted---
01-07-2020 07:26 AM - edited 01-07-2020 09:08 AM
Hi guys.
OK, I opened the laptop and found a
SanDisk SSD X110 M.2 2280 256GB
3.3VDC 2A
FW: X231306
HW Rev: 1
HP P/N: 725341-001
SN: 133754400029
SD6SN1M-256G-1006
So the linked Samsung seems to be the wrong one, Uli had the correct format I think.
Let me ask:
would this Crucial-1-TB-SSD-Mx500-M-2-SATA-2280
...or one of these SSD m2. 2280 1TB Conrad online work?
Is 1TB permitted in this laptop?
Can I change the SSD WITHOUT taking out the accu (as recommended by the manual).
Would it be OK to let the laptop just run empty?
Thx
MIke
01-07-2020 09:19 AM
Hi @MlCHA ,
replacing the SSD without taking out would be at your own risk, it is not advisable.
Normally the 1TB size will work. I would try a Crucial MX500 M.2 SSD, but I have no experience with this model. Maybe you should order it through an obliging mail order company where you will not have any problems if you use the German 14-day return policy.
Uli
*** Please mark Accept As Solution if my post solved your problem ***
I am a volunteer and I do not work for, nor represent, HP!
01-07-2020 09:58 AM
Hi Uli.
Thx again. I hate screwing around, but would really like to get more storage.
The SSD looked easy with one screw and then popping out 😉
Hope that it will do to follow step 1. Disconnect the battery cable from the system board (1). , without afterwards having to take it out.
Tell me: If I replace the SSD, will it be easy to install Windows again from my external DVD?
Or will I have to change boot-option in BIOS to "boot from ecternal..." first?
Thx
01-07-2020 10:57 AM
Hi @MlCHA ,
you should install Windows via USB flash drive. It is much faster than the installation with a DVD. You can get Windows here: https://www.microsoft.com/en-us/software-download/windows10
You can change the language to German.
You could also use Rufus to create an USB drive with the partition scheme GPT.
When you start the installation set the partition scheme of the ssd to GPT by using Diskpart. Look here: https://social.technet.microsoft.com/forums/windows/en-US/e5857014-16ed-4254-9976-0ecff801c6f6/diskp... I use always the procedure in chapter DISKPART method 1a (revised)
If you need more help, feel free to ask.
Uli
*** Please mark Accept As Solution if my post solved your problem ***
I am a volunteer and I do not work for, nor represent, HP!