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HP Recommended
Compaq Presario CQ60-204NR
Microsoft Windows Vista

I have in possession my sister in law's laptop, a Presario CQ60-204NR running Windows Vista.  I would like to upgrade it to Windows 10, or at least Windows 7.  I've been searching forums, both here and other places, and haven't been able to find a definitive way to get this done.

 

Last night, I went to verify her Windows Product Key, and Microsoft's site said that it wasn't valid.  The key I used was on the sticker on the bottom of the laptop.

 

Any advice would be much appreciated.

 

Matt

2 REPLIES 2
HP Recommended

@ssmontecarlo82

 

You are talking about a very old machine to run Windows 10, I don't think that is a good idea to swallow Asprin therefore you go for Windows 7 option.

 

Free upgrade from Vista to Windows 7 was over long time ago.Now you have to buy Windows 7 product key from Microsoft and use that key to install Windows 7 to your machine.

 

Please start from the following discussion first

 

    https://answers.microsoft.com/en-us/windows/forum/windows_vista-update/upgrade-from-windows-vista-li...

 

After running compatibility check and making decision, you can go ahead to install then use drivers from the following link

 

    https://support.hp.com/us-en/product/Compaq-Presario-CQ60-Notebook-PC-series/3837670/model/3878192/d...

 

Some drivers are too old, Widows updates may help. Any missing driver(s) please post back.

 

Regards.

BH
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I agree with banhien that this laptop is a little too old to run Windows 10. Probably run slow and also some of the hardware such as audio may not work.

As far as I know-Microsoft does not sell Windows 7 any longer but Ebay is a good source. I have seen many with license key for less than $30.

Example:

https://www.ebay.com/itm/Microsoft-Windows-7-home-premium-32-64-Bit-Full-Version-SP1-Product-Key/182...

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