• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎09-22-2021 04:07 PM

HP Recommended
Product: 17-by4xxx

Hello,

 

Looking for advice on if I can upgrade both hard drive memory and RAM memory on my HP laptop and if so what parts I should be using?


Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
Installed RAM 8.00 GB (7.67 GB usable)
System type 64-bit operating system, x64-based processor

Tags (1)
Category:
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-22-2021 04:32 PM - edited ‎09-22-2021 04:33 PM

HP Recommended

@CKF76 

 

What is your 17-by4xxx ? For example

 

       HP Laptop 17-by4063cl

 

You machine is probably very close to the above machine.

 

1. RAM: You can upgrade to

2. STORAGE: The above machine has 1 TB 5400 rpm SATA HDD now, you can add 1TB or 2TB M.2 NVMe SSD to your machine OR replace 2.5" HDD using 2.5" SSD or both depending your existing storage.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

Tags (1)
1 person found this reply helpful
Was this reply helpful? Yes No
4 REPLIES 4

‎09-22-2021 04:32 PM - edited ‎09-22-2021 04:33 PM

HP Recommended

@CKF76 

 

What is your 17-by4xxx ? For example

 

       HP Laptop 17-by4063cl

 

You machine is probably very close to the above machine.

 

1. RAM: You can upgrade to

2. STORAGE: The above machine has 1 TB 5400 rpm SATA HDD now, you can add 1TB or 2TB M.2 NVMe SSD to your machine OR replace 2.5" HDD using 2.5" SSD or both depending your existing storage.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Tags (1)
1 person found this reply helpful
Was this reply helpful? Yes No

‎09-22-2021 05:00 PM

HP Recommended

HP Laptop 17-by4003ca

Was this reply helpful? Yes No

‎09-22-2021 05:25 PM

HP Recommended

@CKF76 

 

Its specs

 

        https://support.hp.com/au-en/document/c06986977

 

1. RAM: please use my peviuos reply

2. STORAGE: Your machine has

 

 
  • 256 GB PCIe® NVMe™ M.2 SSD
  • 1 TB 5400 rpm SATA HDD

 

For me, that combination is more than enough, BUT if you wish, you can upgrade 256GB to larger (capacity) or/and upgrade slow 1TB 5400RPM to faster 1TB or 2TB SSD.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎09-29-2021 04:09 PM

HP Recommended

Thank you, I had a closer look at why my memory was so full, turns out all my files were going to the Windows C drive (237 GB) and the data drive is completely empty.  I'll just have to move some things around.

 

I have ordered the RAM upgrade so I can do a little more with it.

 

Thank you!!!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.