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HP Recommended
HP 17.3 inch Laptop PC 17-cp0000 (2Q7W9AV)
Microsoft Windows 11

Hi,

I want to upgrade my hard drive, but I do not know how do switch it. 

I removed all the screws I found. Please have a look at the picture.

But right know I don't have an idea how to get on?

Can you help me please?

 

Thank you very much!

 

IMG_20220131_202600.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

See if the service teardown video at the link below is of help to you...

 

Removing & Replacing Parts | HP 17-cp0xxx Laptop PC | HP Computer Service | @HPSupport - YouTube

 

It appears that you removed all the screws, but you may need an old credit card or guitar pick to carefully separate the base enclosure.

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

See if the service teardown video at the link below is of help to you...

 

Removing & Replacing Parts | HP 17-cp0xxx Laptop PC | HP Computer Service | @HPSupport - YouTube

 

It appears that you removed all the screws, but you may need an old credit card or guitar pick to carefully separate the base enclosure.

HP Recommended

Thank you for your quick help.

I will try it. It always looks so easy in the video 😂...

HP Recommended

You're very welcome.

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