Upgrade memory card on HP 2000 laptop

[Zurdo99]

Hi, I would like to upgrade the memory on my HP 2000 laptop running Windows 10 (64 bit) which is getting sluggish but since the laptop is nearly 3 to 4 years old I am not sure if this is possible.

My current laptop memory is 8GB and would like to at least double that or more.

Do this type of laptop has all components locked on the motherboard? (cannot upgrade other than buying a new laptop)

Where I can get the memory cards from?

How I can install the new memory cards?

Any help with this is greatly appreciated.

regards,

Zurdo99

[Riddle_Decipher]

@Zurdo99

Welcome to HP Forums, 

This is a great place to get support, find answers and tips, 

Thank you for posting your query, I'll be more than glad to help you out 🙂 

As I understand you need assistance in upgrading the RAM / Memory cards on your HP 2000 laptop,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Did you check your upgrade and service maintenance guide for details?

While you respond to that, here's what you need to know:

You laptop supports up to 8192 GB of system RAM (8GB - DDR3/1600-MHz)

DDR3/1333-MHz (DDR3/1600-MHz downgraded to DDR3/1333- MHz)

DDR3/1066-MHz (DDR3/1600-MHz downgraded to DDR3/1066- MHz)

Supports the following configurations:

● 8192-MB total system memory (4096×2; not supported on a 32- bit operating system)

● 6144-MB total system memory (4096×1 + 2048×1; not supported on a 32-bit operating system)

● 4096-MB total system memory (4096×1 or 2048×2)

● 2048-MB total system memory (2048×1)

For details on how to replace the cards: Click here & refer to page.45 for instructions

(And to check how much memory you currently have: Click here for details and select your model name)

That said, the parts may or may not be available as the device is obsolete however, You could purchase the part from HP, use the HP Parts surfer to identify the part: Click here & order it via the HP Parts store (Click here) or alternatively, Contact HP for setting up an order/service via phone support  

HP Support can be reached by clicking on the following link:  

* Open link:  www.hp.com/contacthp/

* Enter Product number or select to auto detect

* Scroll down to "Still need help? Complete the form to select your contact options"

* Scroll down and click on HP contact options - click on Get a Case & phone number.

They will be happy to assist you immediately. 

If the unit is under warranty repair services under the manufacturer's warranty will be free of charge.

If you would like to thank me for my efforts to help you, 

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on the "Accept as solution".

Have a great day!

[Zurdo99]

thanks Riddle_Decipher. I will work on the advice provided and will post again in the next days.

Cheers,

Zurdo99

[Riddle_Decipher · Accepted solution]

@Zurdo99

Thank you for the replying,

Please take your time and get back to me with the results,

I'll be awaiting your response and would be glad to help.

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

If you would like to thank me for my efforts to help you, 

 feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on the "Accept as solution" button.

Have a great day!

[Zurdo99]

Hi Riddle_DEcipher, I have the laptop up and running a bit faster but it seems that the processor is the one giving me grief!

Nevertheless, thank you again for the good advice.

Regards,

Zurdo99

[Riddle_Decipher]

@Zurdo99

Thank you for the update,

I appreciate your time and efforts, 

I'm glad I could contribute towards identifying and leading you towards the solution for this concern.

Thanks for taking the time to let the community know that you accept my suggestions,

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉 

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.

Take care now and do have a fabulous week ahead. 🙂