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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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@LaptopQ wrote:.... I currently have two 4GB DDR3L-1600 SODIMM 1.35v chips.
Are you sure ? It specs shows it has 4 GB DDR4-1866 SDRAM (1 x 4 GB):
https://support.hp.com/hr-en/document/c06429939
and you can add 4GB more to slot 2 to have 8GB using
https://www.crucial.com/memory/ddr4/ct4g4sfs824a/ct16120144 (will run at 1866MHz)
or upgrade to 16GB (2 x 8GB) using 2 pieces of:
https://www.crucial.com/memory/ddr4/ct8g4sfs824a/ct16120157
Regards.
BH
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