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‎05-24-2023 10:08 AM

HP Recommended
Product: HP ENVY X360 - 13-ar0501sa
Operating System: Microsoft Windows 11

I recently posted on this forum and got a very useful reply from Paul Tikkanen.

I now have a followup question.

I have an Envy-X360 with the following spec (Processor AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx 2.10 GHz
Installed RAM 8.00 GB (5.88 GB usable), Device ID 50A7CDCE-7F74-4F7B-B1F8-972BF49A3BBE, Product ID 00325-81530-84650-AAOEM, System type 64-bit operating system, x64-based processor)

 

Paul informed me that my laptop comes with 8 GB DDR4-2400 SDRAM (onboard), which means that it cannot be upgraded because the memory is soldered onto the motherboard.

 

Can I upgrade it to 32 GB by using a soldering iron to remove the existing memory and insert a resolder a new one?

If so what memory would I need to buy?

Thanks for your help

 

Famiii

Category:
1 REPLY 1

‎05-27-2023 02:08 AM - edited ‎05-27-2023 02:11 AM

HP Recommended

Hi @Afamiii 

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Have you made any changes to your OS?

 

Laptop we cannot upgrade the GPU 

 

You may refer to this document 

HP OMEN Accelerator

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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