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‎09-15-2023 10:02 AM

HP Recommended
Product: HP Notebook - 15-f211wm (Touch) (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

I want to order a RAM upgrade chip.  I ordered one, but the pin setup was wrong.  I just need the exact specs to order a 16G or 32G RAM chip (single not double).  I've done this a million times with dells plus hard drives, nic cards you name it but getting an answer on this has been like pulling teeth

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3 REPLIES 3

‎09-15-2023 11:09 AM

HP Recommended

If the pins were not correct, it means that you ordered a wrong generation RAM module or a non low voltage module.

 

The specs are: (the L means low voltage)

Two SODIMM non-customer-accessible/upgradable memory module slots (Core i3 processors)
DDR3L-1600 MHz dual channel support (DDR3L-1600 dual channel support)
One SODIMM non-customer-accessible/upgradable memory module slot (Pentium, Celeron processors)
DDR3L-1333 MHz dual channel support (DDR3L-1600 downgraded to DDR3L-133 

 

Here are a few options on Amazon.

https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&cad=rja&uact=8&ved=2ahUKEwjcj56Kja2BA...

 

https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&cad=rja&uact=8&ved=2ahUKEwjcj56Kja2BA...


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‎09-15-2023 01:49 PM - edited ‎09-15-2023 01:50 PM

HP Recommended

Hi:

 

You can't upgrade the memory in your notebook.

 

Notebooks with the Celeron N2840 processors only support 4 GB of memory.

 

See chapter 1 of the maintenance and service guide on your notebook's support page for the memory upgrade info:

 

HP Notebook - 15-f211wm (Touch) (ENERGY STAR) - Setup and User Guides | HP® Support

 

One SODIMM non-customer-accessible/upgradable memory module slot (Pentium, Celeron processors)


DDR3L-1333 MHz dual channel support (DDR3L-1600 downgraded to DDR3L-1333)
Supports up to 4 GB max system memory (DDR3L-1600 MHz module)

 

Many folks have tried to install a 1 x 8 GB DDR3L-1600 memory chip in that slot and no posts that I have found report that it works.  16 GB definitely won't work even if 8 GB does.

 

Intel indicates the processor can support 8 GB of memory.

 

Intel® Celeron® Processor N2840

1 person found this reply helpful
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‎09-15-2023 03:32 PM

HP Recommended

Crucial Memory also states that 8GB is supported, although they do not sell memory that is compatible.


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