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‎12-18-2024 04:03 AM

HP Recommended

Hello guys,

I bought a WWAN broadband LTE card for my HP 820 G4 Elitebook, I installed the card properly and carefully connected the main and aux antenna cables. But when I turned on my PC I checked my BIOS if the laptop detects the card or not, unfortunately it wasn't detected I tried removing the card and installing it properly, still it wasn't detected. The WWAN card I bought was a "Fibocom L850-GL LTE WWAN module" I even installed the drivers for the WWAN card. I want to know if the WWAN card I bought isn't compatible with HP or is it that the card is damaged. 

A quick response will be appreciated thank you. 

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1 REPLY 1

‎12-18-2024 06:29 AM

HP Recommended

@TheeApe,

 

Your service manual (page 17) lists the supported WWAN modules.

HP EliteBook 820 G4 Notebook PCHP EliteBook 828 G4 Notebook PC Maintenance and Service Guide

 

Your Fibocom card doesn't match the specs of the supported Fibocom module.

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