• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎02-04-2020 01:45 PM - edited ‎02-04-2020 02:12 PM

HP Recommended
Product: Hp notebook i7-5500U model :15-ac055ne
Operating System: Microsoft Windows 8.1 (64-bit)

I want to upgrade my pc to run virtual machine on it. Currently its has 4gb ddr3 ram and 500gb HDD.

can i add 8gb ddr3 in extra slot and replace 500gb HDD with 500gb SSD in order to make it faster? 

7 REPLIES 7

‎02-04-2020 01:57 PM

HP Recommended

Almost certainly yes but if we had the exact model number we could also tell you exactly how to do it. You may be able to have a hard drive and an SSD for example. 

Was this reply helpful? Yes No

‎02-04-2020 01:59 PM

HP Recommended

@Ebtisam_akif 

 

What EXACTLY is your Hp notebook i7-5500U 2.4GHz ? Please use the following instructions to find out the model/product of your machine:


        https://support.hp.com/us-en/document/c03754824


Please do NOT post its Serial number (s/n).

 

Normally you can upgrade RAM and 500GB HDD to 500GB or 1TB 2.5" SSD.


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎02-04-2020 02:04 PM

HP Recommended

HP notebook intel core i7-5500U 

Was this reply helpful? Yes No

‎02-04-2020 02:13 PM

HP Recommended
@Ebtisam_akif wrote:

HP notebook intel core i7-5500U 

@Ebtisam_akif 

 

Did you follow the link ?

 

Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎02-04-2020 02:14 PM

HP Recommended

I have updated model number on my post, kindly tell me if i can use 8gb ddr3 ram with 4gb ddr3 to make it 12 gb?

Was this reply helpful? Yes No

‎02-04-2020 02:15 PM

HP Recommended
Spoiler
Yes sir, model is 15-ac055ne
Was this reply helpful? Yes No

‎02-04-2020 04:56 PM

HP Recommended

Yes you can use a 4 gb and an 8 gb module of DDR3L-1600 SO-DIMM. You can also do 2 x 8 = 16gb if you want it to run "Dual channel". Manual says 8 gb is the max but that is wrong. And yes you can install a 2.5 inch SATA SSD in place of the hard drive. Can't have hard drive plus SSD. 

 

Service Manual 

 

Focus on pages 39-46 for instructions. 

 

Good luck and please accept as solution if this is the info you needed. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.