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‎05-12-2019 08:33 PM

HP Recommended
Product: HP ENVY x360 Convertible 15m-bq0xx
Operating System: Microsoft Windows 10 (64-bit)

Hello everyone!

I really want to know if I can upgrade my laptop. I have an ENVY x360 Convertible 15m-bq0xx (I am pretty sure is a bq000), and I could not find any useful information about it. I would appreciate it a lot if you attach some links of SSD and RAM options so I can buy them and tell me the max upgrade my laptop could have.

Thank you so much.

1 person had the same question
2 REPLIES 2

‎05-12-2019 11:34 PM

HP Recommended

Hi,

Can you provide the exact product or model number (not serial). 15m-bq0xx  is for a whole series of models.

Here is how to find it:

https://support.hp.com/us-en/document/c00033108

 

Let me know,

David

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‎05-13-2019 12:55 PM

HP Recommended

Hello David! thanks for trying to help.

 

I have done what you suggested me,  my Laptop is a 15m-bq021dx. 

 

Juan. 

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