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- HP Community
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- Notebook Hardware and Upgrade Questions
- Re: Upgrade ram

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09-09-2020 07:34 PM
So I have a HP ENVY 15-aq100 x360 Convertible PC and I want to upgrade the ram, I saw that the specification of laptop has ddr4 Samsung 8gb ram 2133 mhz, the problem is do I have to get the same one or can I use a different type for example crucial ddr4, also can the ram have higher mhz like 2400 mhz or has to be the same one
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09-11-2020 07:17 PM
Yes.
Here is the report for your exact model...
https://www.crucial.com/compatible-upgrade-for/hP---Compaq/envy-x360-15-aq173cl
So, I would buy this memory chip and add it into the empty slot.
https://www.crucial.com/memory/ddr4/ct8g4sfs824a/ct11971622
09-11-2020 06:25 AM
Below is the link to the Crucial memory report for your notebook's model series.
The have the list of compatible memory and how much you can install.
https://www.crucial.com/compatible-upgrade-for/hP-Compaq/envy-x360-15-aq100-cto
I wouldn't go beyond DDR4-2666, but they do have DDR4-2400 memory for sale.
09-11-2020 06:34 PM - edited 09-11-2020 06:54 PM
https://drive.google.com/file/d/1rimeDfpNDW2CcqwmgK4DPslndRqxD5q2/view?usp=drivesdk
In link its picture of part of the manual were it states that "support for ddr4 2133 dual channel", what does that mean?, that's why I'm confused. Could you explain that? Does that mean no higher than 2133mhz
09-11-2020 06:37 PM
It means that the processor cannot run the memory any faster than 2133 MHz.
When you install faster memory such as DDR4-2400, or DDR4-2666, it automatically bridges to 2133 MHz to match the processors FSB speed.
That is why the faster memory works.
It's probably very difficult to find DDR4-2133 memory today.
09-11-2020 07:17 PM
Yes.
Here is the report for your exact model...
https://www.crucial.com/compatible-upgrade-for/hP---Compaq/envy-x360-15-aq173cl
So, I would buy this memory chip and add it into the empty slot.
https://www.crucial.com/memory/ddr4/ct8g4sfs824a/ct11971622