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HP Recommended
Compaq 15-s103TX
Microsoft Windows 8.1 (64-bit)

Hi,

 

My Compaq 15-s103TX notebook PC has only 4GB if RAM and I was wondering if I can upgrade it to 12GB? I know it has one free slot according to the specs: http://support.hp.com/hk-en/document/c04519551

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
Hi,


Your laptop came with Intel Core i3-4005U processor and you're running Windows 8.1 64 bit.

Specs: http://support.hp.com/hk-en/document/c04519551

Manual: Page 2, 76
http://h10032.www1.hp.com/ctg/Manual/c04409502

2 slots are present in your model.

DDR3L-1600MHz Dual Channel Support (Core processors)

Supports dual-channel memory

Supports up to 16 GB of system RAM in the following configurations:

● 16384-MB total system memory (8192×2) or (4096×2) (not for 32-bit operating system or Windows 7 Home)
● 12288-MB total system memory (8192×1 + 4096×1) (not for 32-bit operating system or Windows 7 Home)
● 8192-MB total system memory (8192×1) or (4096×2) (not for 32-bit operating system)
● 6144-MB total system memory (4096×1 + 2048×1) (not for 32-bit operating system)�

It requires major disassembly to reach memory bay. Get help from certified technician.


Regards

Visruth

View solution in original post

15 REPLIES 15
HP Recommended

Hi vsreddy,

 

Welcome to HP Support Forums! Looking at the specs for you computer, I see it only is made for 4GB of RAM. Sorry for the inconvenience.

 

Hope this helps! Have a nice day! Justin L.

**Click Accept as Solution on a Reply that solves your issue to help others**
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HP Recommended

Thank you for the quick reply.

 

But the specs say that there is only one slot is used for 4GB.

 

Does that mean the board has no extra slot for RAM?

 

Thanks

HP Recommended

Correct, it is made for one 4GB of RAM. No open slots.

**Click Accept as Solution on a Reply that solves your issue to help others**
******Clicking the Thumbs-Up button is a way to say -Thanks!******
HP Recommended
Hi,


Your laptop came with Intel Core i3-4005U processor and you're running Windows 8.1 64 bit.

Specs: http://support.hp.com/hk-en/document/c04519551

Manual: Page 2, 76
http://h10032.www1.hp.com/ctg/Manual/c04409502

2 slots are present in your model.

DDR3L-1600MHz Dual Channel Support (Core processors)

Supports dual-channel memory

Supports up to 16 GB of system RAM in the following configurations:

● 16384-MB total system memory (8192×2) or (4096×2) (not for 32-bit operating system or Windows 7 Home)
● 12288-MB total system memory (8192×1 + 4096×1) (not for 32-bit operating system or Windows 7 Home)
● 8192-MB total system memory (8192×1) or (4096×2) (not for 32-bit operating system)
● 6144-MB total system memory (4096×1 + 2048×1) (not for 32-bit operating system)�

It requires major disassembly to reach memory bay. Get help from certified technician.


Regards

Visruth
HP Recommended

@vsreddy  and  @Jackson121211

 

1or 2.JPG

 

If you have a Core processor then you should have 2 slots.

 

Your manual here.

 

http://h10032.www1.hp.com/ctg/Manual/c04409502

 

Compaq 15-s000 Notebook PC series - FRU Remove/Replace Videos.

 

https://h20574.www2.hp.com/results.htm?SID=6875250&MEID=6BE9C364-4C4D-42C9-A051-EE360B95A946

 

Click on MEMORY.

 

REO

HP Recommended

I ran a tool as well to find out there are two slots in the PC.

 

Thank you so much visruth 🙂

 

I guess I can push my PC upto 16GB now.

HP Recommended

I'm sorry for the incorrect answer everyone.

**Click Accept as Solution on a Reply that solves your issue to help others**
******Clicking the Thumbs-Up button is a way to say -Thanks!******
HP Recommended

@vsreddy

 

@visruth is correct about trying to upgrade the MEMORY.

 

Click on the VIDEOS link then click on MEMORY.

 

Good luck.

 

REO

HP Recommended


You're very welcome.

Get two 8gb sticks of exact same configuration, speed, voltage as given in manual.

I prefer crucial online scanner to give listed compatible sticks.

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