• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Hp 14 ac-100nx
Microsoft Windows 10 (64-bit)

Can it be upgrade from 4gb to 16g

1 REPLY 1
HP Recommended

Hello @Royroypogi14 

 

No, this is not possible. The model only have 1 memory slot and it supports either 4 GB or 8 GB RAM chips.

The memory should be DDR3L-1600

 

If you decide to buy from HP, visit the HP Parts Surfer website >> https://partsurfer.hp.com/search.aspx

The 8 GB RAM chip is available.

 

You may check the official service manual for guide how to actually replace the RAM chip >> http://h10032.www1.hp.com/ctg/Manual/c04644008

 

 

Hope this helps !

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.