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‎10-04-2021 11:00 AM

HP Recommended
Product: HP 15-ba009dx
Operating System: Microsoft Windows 10 (64-bit)

How can I upgrade my windows 10 cpu, so I can install windows 11.  This is the only issue I have with upgrading to win 11. Which AMD cpu do I need? I have this :AMD A6-7310 APU with AMD Radeon R4 Graphics

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3 REPLIES 3

‎10-04-2021 11:04 AM

HP Recommended

Hi:

 

Unfortunately, your notebook's model series does not have any motherboards that support processors that are supported for W11.

 

See chapter 3 of the service manual for the list of supported motherboards. 

 

The processors in your notebook's model series are not removable.

 

HP Notebook PC (AMD) * Models: 15-ba100 – 15-ba199 * Models: 15-ba000 – 15-ba099 * Models: 15-bf100 ...

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‎10-04-2021 11:41 AM

HP Recommended

What motherboard would I need to upgrade to win11

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‎10-04-2021 12:05 PM

HP Recommended

There aren't any available for your notebook's model series.

 

A W11 capable motherboard would have to come with one of the Ryzen -2xxxU or newer processors.

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