Upgraded to windows 11 and now the sensors don't do anything.

[QualityNull]

I had upgraded to windows 11 one day before it released, my laptop worked fine for a while and I replaced my screen. A day or two after replacing my screen I noticed it did not auto rotate and my keyboard did not disable itself.

I think this problem is due to the fact that I don't have intel integrated sensor solutions and am unable install it as I get is an error stating: "this platform is not supported"  whenever I try.

I don't want to do a windows reset.

[praveenbv]

Hi@QualityNull,

Welcome to the HP Support Community.

Apologies for all the inconvenience

Don't worry as I'll be glad to help, 

I appreciate your efforts to try and resolve the issue, and in order to fix this issue,  your computer needs to be serviced.  As we have limited support boundaries in the support community as of now,

As this is a hardware issue, I'd suggest youContact HPin your region regarding the service options for your computer. 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

Have a great day!  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.