• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
15-DB0011DX 4BS28UA Laptop
Microsoft Windows 10 (64-bit)

I have a 15-DB0011DX 4BS28UA HP Laptop and i was recently wondering if i could upgrade the default RAM (4gb) and CPU (AMD A6), so i would like to know if i can do it and what is the maximum RAM i can use.

3 REPLIES 3
HP Recommended

@lrba 

 

The specs of your machine is

 

           https://support.hp.com/us-en/document/c05997528

 

Manual

 

         http://h10032.www1.hp.com/ctg/Manual/c06719946

 

1. RAM: It has  4 GB DDR4-1866 SDRAM (1 x 4 GB) now. It only has 1 slot of RAM and you can upgrade to 8GB max using the following RAM (will run at 1866MHz):

               https://www.crucial.com/memory/ddr4/ct8g4sfs824a/ct12661999

 

2. CPU: No you can't upgrade CPU of your machine, you have to buy a whole new system board. If you wish, you can use a list on page 71 of the manual

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thank you very much Banhien, also, another question about it, you mentioned one specific RAM, is it just a recommendation or is it the only one i can use? Because i noticed it's the only 8gb one with 1866MHz, is there any problem in using one with more MHz? Thanks again.

HP Recommended

Thank you very much Banhien, also, another question about it, you mentioned one specific RAM, is it just a recommendation or is it the only one i can use? Because i noticed it's the only 8gb one with 1866MHz, is there any problem in using one with more MHz? Thanks again.

Ps: I'm posting this again because i think i was not replying your comment, sorry if i was and if i am just posting it again, i don't know how to use the forums very well.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.