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Solved!

Upgrading HDD

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HP Envy 360 2 in 1 - 15-aq267cl
Microsoft Windows 10 (64-bit)

I have a 15 inch Envy 360 (Model 15-aq267cl). It has 1 TB SATA HDD which lately has become very slow (~50% full). What kind of SSD can I use to replace the existing HDD? 

Thanks in advance.

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@souvik_datta

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, after reading your post, I did go through the Product specifications of your product and found that you have 1 TB 5400 rpm SATA hard drive installed on the PC. And your computer supports M.2, PCIe, NVMe solid-state drive with TLC. To know more about storage refer to the 6 Chapter 1 Product descriptionhttp://h10032.www1.hp.com/ctg/Manual/c05747649

 

Click here: https://support.hp.com/in-en/document/c03458013 Resolving Low Disk Space Issues and Errors (Windows 10, 😎

 

Hope this helps! Keep me posted for further assistance.
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Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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I did open the back of the laptop. but could not see any m.2 PCIe ports. 

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@souvik_datta

Thank you for posting back. 

 

As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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Can I install 2.5 inch SSD (e.g Samsung 860 EVO) replacing the existing 5400 RPM SATA HDD?

 

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@souvik_datta
Thank you for posting back. 

 

As they are not tested by HP and may not be accurate, however you could change the configuration at your own discretion.

ECHO_LAKE
I am an HP Employee

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