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- HP Community
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- Upgrading Processor

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02-16-2025 02:36 AM
Your HP Pavilion - 15-cw0020au (4WW28PA) as fitted with the SSID: 84E5 motherboard and fixed AMD A9-9425 APU processor, cannot be upgraded with a different processor.
Your only option is to swap motherboards with an imbedded AMD Ryzen 5 2500U processor (SSID: 84E7), which has p/n: L22762-601.
Kind Regards,
NonSequitur777
02-24-2025 09:26 PM
I also have an HP Pavilion 15 cw with an AMD 9 RADEON 9425 and 84E5 motherboard, the PC is not even capable of playing a video without the screen freezing, I would like to know which processor is compatible with my motherboard to see the purchased one and change. Or failing that, is it possible to change the motherboard entirely?
02-25-2025 12:27 AM
The motherboard fitted with the AMD Ryzen 5 2500U would have no problem playing a video compared with the AMD A9 9425 APU: https://cpu.userbenchmark.com/Compare/AMD-Ryzen-5-2500U-vs-AMD-A9-9425-APU-2016-MSR/m378273vsm496441.
You'll have to look for the motherboard I mentioned fitted with an imbedded AMD Ryzen 5 2500U processor (SSID: 84E7), which has p/n: L22762-601.
Kind Regards,
NonSequitur777
02-25-2025 06:45 AM
As I mentioned in my responses, the processor is NOT swappable/interchangeable: you'll have to purchase a different motherboard with the AMD Ryzen 5 processor imbedded as I listed.
Kind Regards,
NonSequitur777