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‎08-09-2018 05:59 AM

HP Recommended
Product: HP Laptop 15-bw011dw
Operating System: Microsoft Windows 10 (32-bit)

Brought a new HP laptop with only 4GB of memory.  The laptop has 2 slots, so  I want to upgrade it to 16GB.  I know I will need to purchase 2 memory cards (8GB each), but I don't know what to buy and where to buy it from.  A direct link to a vendor would be very helpfull.

4 REPLIES 4

‎08-09-2018 06:22 AM - edited ‎08-09-2018 06:24 AM

HP Recommended

Here is the Manual:

 

Manual

 

 

Your model has the A6-9220 processor and does not have a discrete video chip so if you read the Manual carefully yours is the dual core UMA variety and has only a single memory slot. You cannot upgrade to 16 gigs. 1 x 8 gig is the maximum and it is DDR4-2400 SO-DIMM

 

Pages 41-48 of the Manual lay out the procedure. You might want to open it before buying memory as the HP Manual has been known to be wrong or possible I am not reading it right. If there are 2 slots you can have 2 x 8 = 16. 

 

https://www.amazon.com/Crucial-Single-PC4-19200-Unbuffered-260-Pin/dp/B01BIWKP58/ref=sr_1_3?rps=1&ie...

 

Post back with any more questions and please accept as solution if its the info you needed. 

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‎08-09-2018 06:26 AM

HP Recommended

According to my task manager, it has 2 slots and only one is being used

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‎08-09-2018 06:32 AM

HP Recommended

They use the same motherboard blanks for both types of models. There are traces for a second memory slot but at the factory they do not put them on. The task mamager will show it as two slots. Also as I said it is not impossible either the Manual or I am wrong and it has 2 slots. Open it up in other words as you have to do that to add memory anyway. 

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‎08-09-2018 06:35 AM

HP Recommended

Thanks

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