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HP ENVY x360 - 15-dr0005na
Microsoft Windows 11

HI 

I am using my HP Envy to run Adobe Lightroom Classic and on occasions I am using 97% of the installed 16 GB of RAM, do I have the option to upgrade my installed RAM and how do I do that

 

Gavin

 

1 REPLY 1
HP Recommended

Hi, Gavin:

 

Below is the link to the service manual for your notebook.

 

Maintenance and Service Guide HP ENVY x360 Convertible PC

 

Chapter 1 has the memory upgrade info.

 

According to the manual, your notebook has two memory slots and can support up to 2 x 8 GB of memory.

 

There are some HP notebooks with the Intel 8th gen core processors like yours that can theoretically support 2 x 16 GB of memory.

 

You can do this to see how much memory your notebook can support...

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

The Crucial memory report for your notebook does indicate that it can support 32 GB of memory.

 

HP - Compaq ENVY 15-dr0005na | Memory RAM & SSD Upgrades | Crucial UK

 

I recommend this chip for your notebook if you want to experiment.  You may want to buy only one memory chip first to make sure it works.

 

This faster speed memory is less expensive than the DDR4-2400 memory that comes standard with your notebook.

 

It will automatically bridge to 2400 MHz to match the speed of your notebook's processor.

 

Crucial 16GB DDR4-3200 SODIMM | CT16G4SFRA32A | Crucial UK

 

The biggest reason for Adobe not running well on your notebook is due to the onboard Intel graphics adapter.

 

Usually, you need a notebook with a discrete Nvidia or AMD graphics adapter to run graphics intensive programs efficiently.

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