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HP Gaming Pavilion - 15-cx0015nc

Hi, I'd like to ask if i can upgrade RAM from 8GB to 16GB on This laptop.

Thanks

Petr

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, Petr:

 

Yes, you can upgrade the memory in your PC to 2 x 8 GB of DDR4-2666 MHz memory.

 

Chapter 1 of the service manual has the memory upgrade information:

 

HP Pavilion Gaming Laptop Maintenance and Service GuideIMPORTANT! This document is intended for HP a...

 

In case you are interested, since your notebook has an Intel® Core™ i5-8300H processor you can most likely upgrade to 2 x 16 GB of memory if you wanted to.

 

You can do this to see how much memory your notebook can support:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

View solution in original post

1 REPLY 1
HP Recommended

Hi, Petr:

 

Yes, you can upgrade the memory in your PC to 2 x 8 GB of DDR4-2666 MHz memory.

 

Chapter 1 of the service manual has the memory upgrade information:

 

HP Pavilion Gaming Laptop Maintenance and Service GuideIMPORTANT! This document is intended for HP a...

 

In case you are interested, since your notebook has an Intel® Core™ i5-8300H processor you can most likely upgrade to 2 x 16 GB of memory if you wanted to.

 

You can do this to see how much memory your notebook can support:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

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