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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Upgrading RAM on Ryzen 7 model

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08-22-2018 07:17 PM
On my model, I have an empty slot as the 8gb only uses one slot. I am looking to upgrade to 16gb, but not sure if the Crucial RAM I found on Amazon is compatible. Also, I am not sure if I should get dual ranked or single ranked for my laptop.
I looked at HP’s RAM upgrade guide, and it says
“Some motherboards are not able to configure memory modules with different manufacturers, or different CAS or density values. To ensure your memory is compatible, make sure all SODIMMs have the same part number.”
Not sure what this means at all. If you know whether I should get Crucial single ranked or dual ranked memory, and if It is compatible with the 8gb my laptop already has, please let me know!
Thank you!
Crucial Single-Ranked 8gb RAM:
https://www.amazon.com/dp/B071KNKBQ1/ref=cm_sw_r_cp_api_TQGFBbZGQJE6S
Crucial Dual-Ranked 8gb RAM:
https://www.amazon.com/dp/B019FREJOQ/ref=cm_sw_r_cp_api_bSGFBbPZ4465R
08-23-2018 12:13 AM
Your computer: HP ENVY x360 - 15m-cp0012dx Product Specifications
lists: one 8 GB DDR4-2400 SDRAM (1 x 8 GB)
I would access www.Crucial.com to let it find compatible RAM.
08-23-2018 02:58 AM
Hi,
Your PC supports max 16GB of DDR4 2400 Mhz RAM. (2x8GB)
The 2666Mhz RAM will work, howeverat 2400Mhz speed. You can use single or dual rank memory without any problem. So both the RAMs you linked will work. I would go with the second link the 2400Mhz RAM.
On page 30 of service manual you can see the steps to upgrade RAM:
http://h10032.www1.hp.com/ctg/Manual/c06001791
Hope it helps,
David
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08-23-2018 08:56 AM
What would be the difference if I put single ranked or dual ranked?
What is the ram in my laptop, single or dual?
Since the ram in the laptop already is not crucial ram, will it make a different if I get Samsung ram instead of crucial?
(The ram in the laptop is highly likely Samsung ram)
08-23-2018 09:24 AM
Hi,
It should not make a difference. You can check the RAM in your system by looking at the sticker on it before you purchase the new RAM. If it starts with 8GB 1Rx8............ it is single ranked, If it starts with 8GB 2Rx8,,,,,,,,,,,it is dual ranked.
You can choose your preferred brand.
08-23-2018 10:05 AM
@KingStatus wrote:
Since the ram in the laptop already is not crucial ram, will it make a difference if I get Samsung ram instead of crucial?
(The ram in the laptop is highly likely Samsung ram)
That www.crucial.com web-site will recommend Crucial-brand RAM that is compatible with the existing RAM.
To get a performance benefit from "dual-channel" mode of operation of the RAM, match the speed of the existing stick, if the web-site does not explicitly select RAM with that specification.